Customer IAM
Scalable consumer and partner identity — registration, progressive profiling, social login, consent management, silent migration, and bot protection for customer-facing applications at scale.
Customer identity is fundamentally different from workforce identity. Consumer-facing platforms serve millions of users who have zero tolerance for friction and will abandon a registration flow that takes too long. At the same time, threat actors are constantly probing for credential stuffing, account takeover, and bot-driven fraud. TechSquad has deployed consumer identity platforms serving 6.5 million users with zero-disruption silent migrations, MFA factor preservation, and advanced bot protection.
What We Deliver
Silent Identity Migration
Migrate millions of consumer accounts between platforms without user disruption — Custom DB Login Actions, credential validation against source tenant, and progressive user creation on first authentication.
MFA Factor Porting
Preserve consumer MFA registrations (SMS, email, voice) during platform migrations through API-level factor retrieval and automated re-registration on the target platform.
Bot Detection & Account Protection
CIC-native credential stuffing protection, breached password detection, bot detection, and adaptive MFA for high-risk transactions — security without friction for legitimate users.
Progressive Profiling
Collect user attributes incrementally during authentication — reducing registration friction while building complete profiles over time for personalization and compliance.
How We Deliver
Platform Architecture
Design the CIAM architecture — Auth0/Okta CIC tenant structure, connection configuration, custom actions, and API integration strategy.
Migration Flow Engineering
Build the silent migration flow — Custom DB Login Actions, source tenant credential validation, factor porting logic, and post-login password reset enforcement.
Security Posture Deployment
Configure bot detection, credential stuffing protection, breached password screening, and adaptive MFA policies for high-risk transactions.
Staged Rollout
Phased traffic cutover with real-time migration telemetry, factor porting success monitoring, and user experience validation.
Platforms & Technologies
Featured Case Studies
National Health Insurance Provider
6.5M consumer identities silently migrated with MFA factor preservation and full CI/CD automation.
Users migrated
User issues
CI/CD automated
Top-Tier Global Bank
380+ customer-facing banking apps migrated from OIE to CIC with zero disruptions.
Apps migrated
Customer disruptions
To production
Ready to Get Started?
Every enterprise has unique identity challenges. Let's discuss yours and build a roadmap to measurable outcomes.
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